Tel: 01234 959812         alek@lighthousesolutions.co.uk 
Person adjusting radiator thermostat
Plumbing & Heating 
Electrician working on circuit box
Heating & Plumbing
Electrical Installations 
Modern bathroom
Kitchen & Bathroom 

Lighthouse Solution Complaints Procedure 

Although we pride ourselves on the level of service that we offer and our extensive knowledge, we do understand that occasionally mistakes can happen. So as a company we want to be as open as possible, so if mistakes do happen or you wish to make a complaint about the work we have carried out for you, we have provided below the NICEIC Code of Conduct and Complaint Resolution Process for you. 
 
If you would like to complain to ourselves, please call us on 01234 959812 or complete a contact form by clicking here 
 
If we have not resolved your complaint to your satisfaction, then you can download a NICEIC Complaints form here 
 
 

NICEIC Code of Conduct 
 
Click on the image to expand it 

NICEIC Code of Conduct

NICEIC Complaint Resolution Process 
Click on the image to expand it 

NICEIC Complaints Resolution Process
 
For more information about Lighthouse Solutions or to have a no obligation discussion about your Kitchen, Bathroom, Electrical or Plumbing & Heating project simply  
call us on 01234 959812  
Lighthouse Solutions - Electrical and Plumbing Excellence for Bedford and Surrounding areas. 
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